Identity Operations
Identity is where most breaches start and where most audit findings land — JML workflows that lag by weeks, MFA gaps that nobody mapped, privileged accounts without quarterly reviews, service and guest accounts untouched in two years. We run identity operations as an ongoing service across Okta, Entra ID, AD, and Google Workspace.
Overview
The highest-leverage work — keeping identity clean.
The Pressure
Attackers log in rather than break in — identity is now the front door.
- Identity is the top vector — token theft, MFA fatigue, OAuth abuse, federation abuse, and help-desk social engineering are now the dominant initial-access path at most organizations.
- MFA mandates are expanding — NYDFS Part 500 requires MFA in expanded form, and the HIPAA Security Rule NPRM brings broader MFA requirements to healthcare.
- Baselines and controls are mandated — CISA BOD 25-01 raised the bar on Microsoft 365 identity baselines, and CMMC requires demonstrable identity-control discipline.
- Cloud entitlement sprawl — CIEM (cloud infrastructure entitlement management) emerged as its own category because cloud identity sprawl across AWS, Azure, and GCP is unmanageable without it.
- Unmapped federated trust — SAML, OIDC, and SCIM trust between cloud, SaaS, and on-prem environments creates pathways most organizations have never fully mapped.
The Gap
Identity is where most breaches start and where most audit findings land — usually from neglect, not attack.
- JML lags by weeks — joiner-mover-leaver workflows run late, leaving access provisioned long after it should be revoked.
- MFA gaps nobody mapped — coverage looks complete until an unprotected account or legacy auth path is found.
- Privileged accounts unreviewed — admin and service accounts run for years without a quarterly access review.
- Stale and orphan accounts — guest and service accounts untouched in two years, plus OAuth grants nobody knows about, each a breach waiting to happen.
- No discipline — generic MSPs running identity inside a help-desk bundle cannot operate at the standard NYDFS Part 500 or CMMC require.
How We Help
We run identity operations as an ongoing, evidence-producing service across every major platform.
- Multi-platform operations — Okta, Microsoft Entra ID, Active Directory, and Google Workspace under one standard, with JML automation tied to your HRIS.
- MFA and conditional access — phishing-resistant MFA enrollment, risk-based conditional access, and proactive MFA-fatigue protections.
- Privileged access discipline — quarterly privileged-access reviews with documented evidence, plus vaulting and just-in-time access via CyberArk, Delinea, or BeyondTrust.
- Account hygiene — guest, service, and orphan account cleanup, plus OAuth grant inventory and review.
- Entitlement and social-engineering defense — CIEM for AWS, Azure, and GCP entitlements, with identity hardened against the social-engineering patterns professional crews exploit.
Your identity estate stays clean, least-privileged, and audit-ready — and the breaches that start at the login page never get traction. We pair with our SOC for identity-threat detection, and with our Cloud Operations and Endpoint Management practices for full-stack coverage.
Capabilities
What we deliver
JML Operations
Joiner-mover-leaver workflows integrated with your HRIS. Provisioning and deprovisioning that actually happens on time.
MFA & Passwordless
Phishing-resistant MFA rollout and operations. Passwordless transitions where appropriate.
Conditional Access
Risk-based policies operated and tuned continuously, not deployed-and-forgotten.
PAM Operations
Privileged access management — vaulting, session recording, just-in-time access. CyberArk, Delinea, BeyondTrust.
Identity Governance
Access reviews, certifications, segregation-of-duties — the audit-ready evidence side.
Federation
SAML, OIDC, SCIM operations across your application portfolio.
Identity operated, not just deployed
Let's talk about your IAM platform, JML workflows, or PAM program.