Security Operations Center (SOC)
Most managed SOCs are tier-one ticket factories — alerts forwarded to you with phrases like "please investigate," offshore analysts, generic playbooks, response times measured in business hours. Cynaxus SOC is staffed entirely by US-based senior analysts, available 24/7/365, who investigate before they escalate.
Overview
A real SOC. Real US-based analysts. Real outcomes.
The Pressure
Attackers move in hours, not days — and the rules give you no room for slow detection.
- Professional adversaries — sophisticated ransomware and ransomware-as-a-service crews, plus state-aligned actors, move from initial access to encryption or exfiltration in hours.
- AI raises the bar — AI-generated phishing and deepfake voice attacks have changed what frontline detection has to recognize.
- Carriers require monitoring — cyber-insurance carriers now expect demonstrable 24/7 monitoring as a renewal condition.
- Reporting clocks are tight — SEC Cybersecurity Disclosure, NYDFS, OCR, and CMMC reporting timeframes leave no room for slow detection or investigation.
- Tempo outpaces business hours — the speed of current intrusions makes any response measured in business hours structurally inadequate.
The Gap
Most managed SOCs are tier-one ticket factories that fail the night you actually need them.
- Alert forwarding, not analysis — alerts get escalated to you with phrases like "please investigate" instead of a finished investigation.
- Offshore and generic — analysts are offshore, playbooks are generic, and the response time is measured in business hours instead of minutes.
- Sector signals misread — clinical EHR patterns, OT signals for utilities, casino-floor telemetry for gaming, and AmLaw matter-mobility patterns are misinterpreted by analysts never trained on them.
- Untuned tooling — SIEM and EDR/XDR deployed but not tuned drown real signal in false positives.
- Paper coverage — the SLA looks good on paper and fails at 3 a.m. on the night that matters.
How We Help
A real SOC: US-based senior analysts who investigate before they escalate and respond before you ask.
- US-based senior analysts — staffed entirely by senior US-based analysts, 24/7/365, with sector-experienced staff across all verticals we serve.
- Full-surface monitoring — endpoint EDR, network, cloud (AWS, Azure, GCP), identity (Okta, Entra ID, Active Directory), email, and SaaS, all tuned to your environment and owned by us.
- SIEM and detection engineering — Splunk, Sentinel, and Chronicle operated with custom detections tuned to your threat profile and false-positive tolerance.
- Sector-specific tuning — built into onboarding for healthcare, utilities, legal, financial services, government, and gaming.
- Proactive hunting and reporting — hypothesis-driven, scheduled threat hunts using MITRE ATT&CK, with monthly executive metrics tied to business-relevant indicators.
You get fast, written analysis of every meaningful event — triage becomes one decision instead of five, and the attack gets stopped before it becomes a breach. We pair with our Identity Operations, Endpoint Management, and Backup & DR managed services for full-stack coverage, and with our Breach Retainer when something requires escalation beyond steady-state operations.
Capabilities
What we deliver
Detection Engineering
Custom detections tuned to your environment, threat profile, and tolerance for false positives.
Triage & Investigation
24/7 senior analyst review. Real investigations, not script-driven escalations.
Threat Hunting
Proactive hunts using sector-specific intelligence, MITRE ATT&CK frameworks, and your environment's baseline.
Incident Response
Smooth handoff to our IR practice when an event escalates beyond detection.
Tooling Operations
SIEM, EDR/XDR, NDR — operated to extract their full value, not just deployed and forgotten.
Reporting
Monthly executive metrics, quarterly threat intelligence briefings, annual program review.
Real SOC operations, US-based
Let's talk about your detection and response posture.